Cookie Policy

Last Updated: December 2025

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Essential & Functional Cookies

These cookies are required for the administration and operation of our website. Without these, 360floral.com will not function correctly.

  • Country Selector (selected_country): This cookie is used to remember the region/country you have selected (e.g., USA, UK, Canada). It allows us to show you the correct product availability, shipping costs, and currency estimates for your location. This cookie remains on your browser for 30 days.

  • Session Management: We use a session cookie to track your specific user session, including account log-ins. This expires as soon as you close your browser.

  • Experience & Interface: We use cookies to customize your view of the main site and your account interface (such as your saved Address Book layout). These never expires.

Shopping Experience Cookies

These cookies manage your shopping journey on 360floral.com:

  • Basket Tracking: Used to keep track of items you have added to your shopping basket so they are not lost while you browse. These expire after 2 days.

  • Address Selection: To remember which address from your saved Address Book you have selected for a specific order during the checkout process.

Cookies for Measuring Site Use (Analytics)

We use Google Analytics cookies to collect information about how visitors use our site.

  • Purpose: We use this data to compile reports and improve the site. The cookies collect information in an anonymous form, including the number of visitors, where visitors have come to the site from, and the pages they visited.

  • Privacy: They do not track browsing activity on other websites and no personally identifiable data is collected.

  • Duration: These cookies remain on your browser for varying periods between 24 hours and 2 years.

Third party cookies

In some instances, we use third-party services which may set cookies over which we have no direct control:

  • Payment Providers: Our payment processors may set cookies to ensure secure transactions and prevent fraud.

  • Feedback & Surveys: We may use tools like Hotjar to ensure you are not invited to the same survey twice and to remember your feedback history.

How do I change my cookie settings?

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Note: If you disable or refuse cookies, please note that the Country Switcher and Shopping Basket features on 360floral.com will not function properly, and you may be unable to complete a purchase.